OrderMate in Australia: prices, fees and contract

What OrderMate says about its POS

OrderMate says its POS asks for fewer taps and uses a logical order flow, which it says cuts staff entry errors.⁹ It says the POS covers quick sales, table service, bar tabs and debtors, plus phone and online orders.⁹ It says staff can order to courses and covers, and can customise how orders print to kitchen and bar stations.⁹ OrderMate's blog says the POS has a search bar for finding items and a way to repeat previous orders.⁴ It says staff can print their own timesheets from the system.⁴

OrderMate menu, stock and reporting tools

OrderMate says POS buttons can be colour coded to make the system easier for staff to use.⁴ It says its system can track item counts and manage recipes for specials.⁴ OrderMate says its stock control module helps keep the right amount of stock on hand and reduce waste.⁵ OrderMate's blog says its reports cover dish popularity, profit margins and discounts.⁴

What OrderMate says about its kitchen touch screens

OrderMate says its kitchen touch screens send orders from the POS to the right stations, such as kitchen, bar and coffee.¹⁰ It says kitchen staff can rearrange, hold and bump dockets.¹⁰ It says the screens can show average times and other real-time stats, and sound an alert when a new docket arrives.¹⁰ It says a docket can be set to flash a chosen colour once it has been held too long.¹⁰ It says the screens can text a customer when their docket is bumped, so they know the order is ready for pickup.¹⁰ It says an ETA display for online orders tells customers when their food will be ready.¹⁰

What OrderMate says about pay at table

OrderMate says payment integrations let customers pay at the bar or at the table, with split bills, bar tabs and deposits supported.⁹ It says Hugo Dining's owner likes pay at table with Oolio Pay because it takes pressure off the counter when it is busy.⁴ It says Hugo Dining can split bills at the table, and guests paying cash go to the counter.⁴ It says the owner can also email digital receipts to customers instead of printing them.⁴

What OrderMate says about Doshii

OrderMate says it integrates with Doshii, a hospitality integrations platform, so venues can connect hospitality apps to the POS.⁸ It says app orders sent through Doshii go straight to the POS, so they do not need re-entering from several tablets.⁸ It lists Uber Eats, DoorDash, Tanda, Deputy and Restoke among the apps that can connect through Doshii.⁸ OrderMate says Doshii's app marketplace sits in the OrderMate portal, and customers tap Get Connected to send their details to Doshii.⁷

OrderMate integrations beyond Doshii

OrderMate says it connects to Xero, MYOB and Lightyear accounting software.⁶ It says accounting integrations pass financial data between the platforms so staff avoid manual entry.⁶ OrderMate says it integrates with some reservation platforms, including SevenRooms.⁹ It says Bentley Restaurant staff see guest allergies and pre-orders from SevenRooms the moment a table is opened.⁵ OrderMate says its Tyro integration means staff no longer key each transaction amount into the EFTPOS machine.⁹ OrderMate's blog says Hugo Dining uses Deliverect to send online orders directly to the kitchen.⁴ It says Hugo Dining prints Now Book It vouchers and enters the voucher code in the OrderMate POS to redeem them.⁴ OrderMate says Now Book It gift cards, or Givex through Doshii, connect directly to its POS.³

What OrderMate says about Eating House

OrderMate says Eating House has used Ordermate for 15 years and added the FoodByUs procurement platform two years ago, connected directly to Ordermate.¹ It says the owner can see what has been ordered and spent from his phone or laptop.¹ It says Eating House mapped its dishes in FoodByUs, so supplier cost changes show up against Ordermate's sales reporting.¹ It says the owner's ordering and invoice work dropped to roughly 30 to 60 minutes a day and several managers can now do it.¹ It says Ordermate reporting tells the owner what is selling and what is not.¹

Other venues OrderMate describes

OrderMate says Mr. Burton relies on table courses to call courses during dinner service.² It says Mr. Burton's customer database stores reservations against tables so staff can anticipate preferences.² It says Bentley Restaurant uses OrderMate stock control and tablets for taking orders and payments.⁵ OrderMate says The Budgie Bar cut customers' wait time at the bar by about 33% after adopting OrderMate.⁹ It says Royal Stacks splits its kitchen into two teams on busy shifts, with tickets alternating red and blue on screen.¹⁰

Releases OrderMate has announced

• 12 Apr 2023 OrderMate announced its Doshii integration in April 2023.⁸

From OrderMate's blog

1. How Eating House saves 30hrs a week with its hospo tech 26 Jun 2026, read 12 Oct 2026
2. OrderMate: An Intuitive Solution for Mr. Burton 19 Dec 2023, read 12 Oct 2026
3. Unlock the power of POS integrated gift cards this holiday season 24 Nov 2023, read 12 Oct 2026
4. Seamless dining, happy customers: OrderMate and Hugo Dining 17 Nov 2023, read 12 Oct 2026
5. OrderMate and SevenRooms: Enhancing the Dining Experience at Bentley Restaurant 13 Jun 2023, read 12 Oct 2026
6. Make tax time easy by integrating your POS system with accounting software 26 May 2023, read 12 Oct 2026
7. The Doshii embedded marketplace in OrderMate portal 16 May 2023, read 12 Oct 2026
8. Get your hospo apps talking to OrderMate with Doshii 12 Apr 2023, read 12 Oct 2026
9. 4 ways OrderMate POS helps improve customer service 21 Mar 2023, read 12 Oct 2026
10. Why you need Kitchen Touch Screens in your restaurant? 9 Mar 2023, read 12 Oct 2026