Where it ranks
- No commission on orders
- Contract: 30 days notice, renews automatically
- Not every price is published
Why 3.0
Prices and fees
| Plan | Price |
|---|---|
| Plans | Not published |
| Commission on orders | 0% |
|---|
What TouchBistro says its products do
From 9 posts on TouchBistro's own blog, read 12 Oct 2026. Each sentence is TouchBistro's claim in our words, numbered to the post it comes from. We have not used these systems.
What TouchBistro says about its POS
TouchBistro says its POS is an all-in-one, cloud-based system for running a restaurant.8 It says add-on tools include payments, inventory, labor, KDS, online ordering, loyalty, marketing, gift cards and reservations.8 TouchBistro says orders taken at the table go to the kitchen display or order printer before the server leaves.3 TouchBistro says servers can see items that have run out on the mobile interface, without a trip to the kitchen.3 The company says its POS comes with an offline mode that keeps service moving.3 TouchBistro says its Payments product accepts cash, cards and digital wallets.8 TouchBistro says it is a poor match for independent food trucks, caterers and retailers.8
What TouchBistro says about TouchBistro One
TouchBistro says TouchBistro One is a handheld device built for full-service restaurants.1 It says one device handles order management, payment processing and receipt printing.1 The company says the POS software on the handheld includes table management and menu navigation.1 TouchBistro says the handheld connects to its current POS and to its payment processing.1 It says the device has a full-shift battery and is built for busy restaurants.1 TouchBistro says payment terminals are on hand, so diners wait less to pay.1
What TouchBistro says about online ordering
TouchBistro says diners can order takeout and delivery from a restaurant's own website through its POS-integrated online ordering.8 It says a restaurant can put an online ordering button on its website.4 TouchBistro says menu items can carry photos and descriptions.4 The company says the ordering page can show a restaurant's logo and brand colours.4 TouchBistro says guests can check out without making an account.4 TouchBistro says The Tower Grill finds online ordering saves staff five to seven minutes per order.4
On our rate card TouchBistro Online Ordering: Not published; commission: 0%.
What TouchBistro says about inventory, labor and reservations
TouchBistro says Inventory Management updates stock counts every fifteen minutes from POS and online orders.5 It says a stockout shows in the POS, so servers can tell diners before they order.5 TouchBistro says Inventory Management shows the profit margin on every dish and has costing tools for new and existing recipes.2 TouchBistro says staff can build purchase orders with a few clicks and send them to vendors by email from the dashboard.5 TouchBistro says Labor Management can forecast labor targets using sales or guest count.6 It says managers build schedules with a drag and drop builder.6 TouchBistro says Reservations can limit online bookings or add tables for a particular day.9 The company says Reservations sends two-way SMS and email reminders that let guests confirm, change or cancel.9
Releases TouchBistro has announced
From TouchBistro's blog
- TouchBistro Launches TouchBistro One: All-in-One Handheld Device Built to Streamline Restaurants read 12 Oct 2026
- Mastering Recipe Costing: The Guide to Ingredient-Level Tracking read 12 Oct 2026
- The Best All-in-One POS for Modern Full-Service Restaurants read 12 Oct 2026
- 4 TouchBistro Online Ordering Hacks to Ease Operations During the Holidays read 12 Oct 2026
- What is TouchBistro's Restaurant Inventory Management Software? read 12 Oct 2026
- What is TouchBistro Labor Management? The Key to Restaurant Labor Management Success read 12 Oct 2026
- TouchBistro Launches Inventory Management and Labor Management Software, Expanding its Portfolio of Back-of-House Solutions for Restaurants read 12 Oct 2026
- TouchBistro Product Guide read 12 Oct 2026
- How to Use TouchBistro Reservations to Increase Bookings & Promote Your Valentine's Day Restaurant Specials read 12 Oct 2026
Contract and leaving
| Contract | 30 days notice, renews automatically |
|---|---|
| Notice to cancel | 30 days written notice before the end of the then current term |
| Renews automatically | Yes, the contract renews automatically |
| Early exit fee | On termination for default the merchant repays any Incentive and pays all software licence fees and hardware fees or payments, plus the amounts (including payment processing fees) that would have been payable for the rest of the current term, as liquidated damages |
| Hardware terms | Hardware (iPads) is acquired from TouchBistro as set out in the Sales Quote and can be paid for over time under an HPP Agreement; on default TouchBistro may remotely disable iPads covered by the HPP Agreement |
Leaving early, in TouchBistro's words
“Except as otherwise expressly set forth herein, Merchant may not terminate this Agreement prior to the expiration of the then current term.”touchbistro.com/terms-of-service, read 9 Oct 2026
Who owns your customer data
Merchant gets only a limited, revocable licence to Customer Content from customers who order through TouchBistro Services; TouchBistro also owns the aggregated deidentified data; the merchant licenses its own Merchant Content to TouchBistro irrevocably.
“Merchant grants TouchBistro an irrevocable, perpetual, worldwide, transferable, non-exclusive, royalty-free, and sublicensable right and license to use, copy, modify, display and transmit Merchant Content as necessary to provide and perform the TouchBistro Services.”touchbistro.com/terms-of-service, read 9 Oct 2026
What it works with
Sold separately
- Kitchen Display System
- Inventory Management
- Online Ordering
- Loyalty
- Reservations
As listed on touchbistro.com/pricing, read 9 Oct 2026.
Compare TouchBistro
Ranked next to it in best online ordering systems for Canadian restaurants
TouchBistro: questions owners ask
How much does TouchBistro cost in Canada?
TouchBistro gives a price only on request.
Does TouchBistro have a free plan?
No. We did not find a free plan on TouchBistro's own pages.
What card fees does TouchBistro charge?
We did not find an in-person card rate on TouchBistro's own pages.
Does TouchBistro take commission on orders?
No, it publishes 0% commission.
Is there a contract with TouchBistro?
30 days notice, renews automatically.
How much notice do I need to give to cancel TouchBistro?
30 days written notice before the end of the then current term.
Does TouchBistro renew automatically?
Yes, the contract renews automatically.
What does it cost to leave TouchBistro early?
On termination for default the merchant repays any Incentive and pays all software licence fees and hardware fees or payments, plus the amounts (including payment processing fees) that would have been payable for the rest of the current term, as liquidated damages. The clause is quoted in full on this page.
Who owns my customer data on TouchBistro?
Merchant gets only a limited, revocable licence to Customer Content from customers who order through TouchBistro Services; TouchBistro also owns the aggregated deidentified data; the merchant licenses its own Merchant Content to TouchBistro irrevocably.
Do I need to buy hardware for TouchBistro?
Hardware (iPads) is acquired from TouchBistro as set out in the Sales Quote and can be paid for over time under an HPP Agreement; on default TouchBistro may remotely disable iPads covered by the HPP Agreement.
What does TouchBistro connect to?
Payment providers: Moneris. Delivery apps: Deliverect.
Where does TouchBistro rank?
#6 of 10 in best online ordering systems for Canadian restaurants, 3.0/10.
What are the alternatives to TouchBistro?
Ranked next to it: Eats365 Branded Online Store (#4, 3.5/10), Clover Online Ordering (#5, 3.0/10), Lightspeed Order Anywhere (#7, 1.0/10).
Where every figure on this page comes from
TouchBistro
- Automatic renewal. “the term of the TouchBistro Services Agreement will automatically renew for a period equivalent to the period of the Initial Term” touchbistro.com/terms-of-service/, read 9 Oct 2026
- Notice period, from the terms. “unless terminated by Merchant or TouchBistro by delivery of written notice to the other party at least thirty (30) days prior to the end of the then current term” touchbistro.com/terms-of-service/, read 9 Oct 2026
- Early exit fee. “(ii) Merchant shall be liable to pay, and shall forthwith pay to TouchBistro, the entire amount of any software license fees, hardware fees or payments; and (iii) other amounts, including any payments processing fees, which would have been payable by Merchant to TouchBistro during the balance of the then current term of the Merchant’s TouchBistro Services Agreement, had the said agreement not been terminated” touchbistro.com/terms-of-service/, read 9 Oct 2026
- Leaving early, from the terms. “Except as otherwise expressly set forth herein, Merchant may not terminate this Agreement prior to the expiration of the then current term.” touchbistro.com/terms-of-service/, read 9 Oct 2026
- Who owns your data, from the terms. “TouchBistro grants Merchant a limited, revocable, non-exclusive, and non-transferable license to the Customer Content from Customers who request Merchant’s services through TouchBistro Services, solely for the purpose of Merchant fulfilling such services and for no other purposes.” touchbistro.com/terms-of-service/, read 9 Oct 2026
- Your data, from the terms. “Merchant grants TouchBistro an irrevocable, perpetual, worldwide, transferable, non-exclusive, royalty-free, and sublicensable right and license to use, copy, modify, display and transmit Merchant Content as necessary to provide and perform the TouchBistro Services.” touchbistro.com/terms-of-service/, read 9 Oct 2026
- Hardware terms. “means an agreement between Merchant and TouchBistro pursuant to which Merchant agrees to pay for the cost of any Hardware described therein over time.” touchbistro.com/terms-of-service/, read 9 Oct 2026
- Sold separately. “For an additional cost, you can add on solutions such as a Kitchen Display System, Inventory Management, Online Ordering, Loyalty, Reservations, and more.” touchbistro.com/pricing/, read 9 Oct 2026
- Payment providers. “As one of North America’s leading payment processors, Moneris Solutions is your single point of contact for VISA, Mastercard, American Express, Discover, INTERAC Direct Payment, and stored-value gift card programs.” touchbistro.com/features/integrations/, read 9 Oct 2026
- Delivery apps. “Deliverect makes delivery management easy by forming a two-way connection between your Touchbistro POS and leading delivery platforms so that orders placed online are automatically sent to the POS.” touchbistro.com/features/integrations/, read 9 Oct 2026
- Plan prices, card rate, commission on orders: not published. Not stated on touchbistro.com/pricing/ when read on 9 Oct 2026.
TouchBistro Online Ordering
- Commission on orders. “When customers order directly from you, you pay $0 in commission fees, so more profits stay in your pocket.” touchbistro.com/online-ordering/, read 9 Oct 2026
- Automatic renewal. “the term of the TouchBistro Services Agreement will automatically renew for a period equivalent to the period of the Initial Term” touchbistro.com/terms-of-service/, read 9 Oct 2026
- Notice period, from the terms. “unless terminated by Merchant or TouchBistro by delivery of written notice to the other party at least thirty (30) days prior to the end of the then current term” touchbistro.com/terms-of-service/, read 9 Oct 2026
- Early exit fee. “(ii) Merchant shall be liable to pay, and shall forthwith pay to TouchBistro, the entire amount of any software license fees, hardware fees or payments; and (iii) other amounts, including any payments processing fees, which would have been payable by Merchant to TouchBistro during the balance of the then current term of the Merchant’s TouchBistro Services Agreement, had the said agreement not been terminated” touchbistro.com/terms-of-service/, read 9 Oct 2026
- Leaving early, from the terms. “Except as otherwise expressly set forth herein, Merchant may not terminate this Agreement prior to the expiration of the then current term.” touchbistro.com/terms-of-service/, read 9 Oct 2026
- Who owns your data, from the terms. “TouchBistro grants Merchant a limited, revocable, non-exclusive, and non-transferable license to the Customer Content from Customers who request Merchant’s services through TouchBistro Services, solely for the purpose of Merchant fulfilling such services and for no other purposes.” touchbistro.com/terms-of-service/, read 9 Oct 2026
- Your data, from the terms. “Merchant grants TouchBistro an irrevocable, perpetual, worldwide, transferable, non-exclusive, royalty-free, and sublicensable right and license to use, copy, modify, display and transmit Merchant Content as necessary to provide and perform the TouchBistro Services.” touchbistro.com/terms-of-service/, read 9 Oct 2026
- Hardware terms. “means an agreement between Merchant and TouchBistro pursuant to which Merchant agrees to pay for the cost of any Hardware described therein over time.” touchbistro.com/terms-of-service/, read 9 Oct 2026
- Sold separately. “For an additional cost, you can add on solutions such as a Kitchen Display System, Inventory Management, Online Ordering, Loyalty, Reservations, and more.” touchbistro.com/pricing/, read 9 Oct 2026
- Payment providers. “As one of North America’s leading payment processors, Moneris Solutions is your single point of contact for VISA, Mastercard, American Express, Discover, INTERAC Direct Payment, and stored-value gift card programs.” touchbistro.com/features/integrations/, read 9 Oct 2026
- Delivery apps. “Deliverect makes delivery management easy by forming a two-way connection between your Touchbistro POS and leading delivery platforms so that orders placed online are automatically sent to the POS.” touchbistro.com/features/integrations/, read 9 Oct 2026
- Plan prices, card rate: not published. Not stated on touchbistro.com/online-ordering/ when read on 9 Oct 2026.